2015 results

During 2015 Enel achieved economic, financial and Sustainability results in line with the objectives included in the latest Strategic Plan, despite the continuation of the complex macroeconomic context, thus confirming the resilience of its business model – i.e. a flexible Plan which allows a prompt response to the challenges and the opportunities which arise.

Sustainability interprets and translates the Group’s strategy into concrete actions, through a precise, challenging and agreed Sustainability Plan.

Set out below is the significant progress in the Sustainability Plan 2015-2019, with reference to the main SDGs to which it directly or indirectly contributed and the related chapters of the Sustainability Report, where the activities and initiatives are described in detail.

Progress on Sustainability Plan 2015-2019

Business and governance issues	Sustainability Plan 2015-2019 Objective	Initiative	Country	SDG and Chapter of Sustainability Report 2015
Sound governance and fair corporate conduct	Continuous improvement in “Compliance Program” on anti-corruption and enhancement of the notification channel	The process of managing notifications related to the Code of Ethics was reviewed in order to guarantee greater transparency, traceability and standardize the assessment systems at Group level.	Global	Getting to know Enel
Creation of economic and financial value	Operational efficiency: optimization of the allocation of capital and reduction in cash cost	The EBITDA target of growth of 400 million euro was achieved as well as the goal of reducing the cash cost1 to 3%, for a total value in 2015 of 12,413 million euro and efficiency savings of 450 million euro.	Global	Strategy and Sustainability Plan
Creation of economic and financial value	New dividend policy	The dividend proposed for 2015 is 0.16 euro per share, with an implicit payout of 55%2 compared to 50% indicated in the dividend policy.	Holding	Strategy and Sustainability Plan
Industrial growth	Acquisition of new customers: +4.5 million new electricity and gas customers to 2019 / +11 million smart meters installed to 2019	+0.5 million end customers in Latin America and +2 million smart meters installed.	Global	Quality for customers
Energy efficiency	Development of “Simple” products (LED, electric vehicles and home devices)	Under the “Sustainable and safe mobility plan”, Endesa launched an electric transport plan for employees, which at December 31 ended with 158 electric vehicles bought.	Iberia	Open Innovability
Quality for customers	Focus on vulnerable customer groups	5 special payment programs were developed in different areas of Santiago, which over 1,300 customers have benefitted from and thanks to which more than 200 customer households have regularized their invoice situation.	Chile	Quality for customers
Quality for customers	Focus on vulnerable customer groups	Development by Condensa of a guide for the dissemination of management model for customers aimed at inclusion, which takes account of people’s diversity and favors the elimination of all discrimination.	Colombia	Quality for customers

Environmental issues	Sustainability Plan 2015-2019 Objective	Initiative	Country	SDG and Chapter of Sustainability Report 2015
Climate strategy	Reduction in specific CO2 emissions (< 380 gCO2/kWheq by 2020)	Carbon neutrality by 2050 remains the long-term goal of the Enel Group despite specific CO2 emissions of 409 gCO2/kWheq being slightly up, due to a reduction in hydroelectric production caused by reduced water availability, with a corresponding higher production from thermoelectric plants. Despite this, Enel has increased its own CO2 emissions reduction target to 2020 from the previous 18% to the current 25% compared to the values of 2007 (< 350 gCO2/kWheq).	Global	Environment
Mitigation of environmental impacts	Reduction in specific SO2 emissions by 10% compared to 2010 - by 2020	SO2 emissions increased by 10.5% owing to the temporary closure of some units which are under maintenance in the Nováky plant in Slovakia, with a corresponding higher contribution from less efficient units.	Global	Environment
Mitigation of environmental impacts	Reduction in specific NO2 emissions by 10% compared to 2010 - by 2020	Specific NO2 emissions remained almost constant compared to 2014.	Global	Environment
Mitigation of environmental impacts	Reduction in particulates by 50% compared to 2010 - by 2020	Particulates fell by 30% compared to 2014. This result was possible mainly thanks to the installation of fabric filters in the Reftinskaya GRES plant in Russia.	Global	Environment
Efficient use of water resources	Reduction in specific water consumption by 10% compared to 2010 - by 2020	Specific water consumption fell by 6.3% compared to 2014.	Global	Environment
Biodiversity and natural capital protection	Preparation of Group Biodiversity Policy and implementation of biodiversity plan	Group Biodiversity Policy published.	Global	Environment
Biodiversity and natural capital protection	Continuation in safeguarding threatened species in protected areas near plants	146 projects were undertaken relating to protecting species and natural habitats.	Global	Environment

Social issues	Sustainability Plan 2015-2019 Objective	Initiative	Country	SDG and Chapter of Sustainability Report 2015
Employee management, development and motivation	Definition of new Group values system	4 Group values have been defined and 10 related behaviors as part of the new Open Power approach.	Global	Our people Getting to know Enel
Valorization of employee diversities	Development of policies and initiatives to valorize diversity	The Diversity and Inclusion Policy has been published, the fundamental principles of which are: no discrimination, equal opportunities and equal dignity for all forms of diversity, inclusion, work-life balance.	Global	Our people
Responsible relationships with communities	Implementation of new projects for the social and economic development of the communities where Enel operates to create shared value and to measure impacts	During 2015 Enel undertook projects aimed at inclusive, sustainable and long-lasting economic growth and the promotion of employment for a total of 428 thousand beneficiaries.	Global	Responsible relationships with communities
Responsible relationships with communities	Definition of projects to support the community	During 2015 Enel undertook projects aimed at guaranteeing high quality, inclusive and fair education for a total of 84 thousand beneficiaries.	Global	Responsible relationships with communities
Community - Access to electricity	Doubling the number of beneficiaries of ENabling ELectricity by 2019	The objective of ENabling ELectricity flows into the broader objective of Access to Electricity. During 2015 Enel undertook projects as part of access to electricity for a total of 591 thousand beneficiaries in Asia, Africa and Latin America.	Global	Responsible relationships with communities
Responsible relationships with communities	Implementation of new projects for the social and economic development of the communities where Enel operates to create shared value and to measure impacts	Enel started the Futur-E project to start an open dialogue with institutions, companies and local communities in order to identify new uses for 22 plants that are being closed throughout Italy.	Italy	Responsible relationships with communities
Health and safety	Focus on responsible conduct and on a preventative approach	Numerous initiatives were realized and country improvement plans drawn up which enabled a reduction in injury rates in all areas, both for employees and for contractors.	Global	Occupational health and safety
Responsible supply chain management	Strengthening of policies of correctness and transparency throughout the supply chain	New operational practices were identified and applied regarding checks on the “Requirements of good standing” for suppliers, aimed at consolidating the existing control system in the supply chain through more incisive action to combat corruption.	Global	Sustainable supply chain
Responsible supply chain management	Enhancing and increasing the integration of sustainability factors into the vendor approval and rating systems	The Sustainable Supply Chain Project was launched aimed at standardizing across the whole scope of the Enel Group the criteria for monitoring companies from the viewpoint of environmental impact, safety and respect of human rights.	Global	Sustainable supply chain

Value created for stakeholders

The economic value created and shared by Enel gives a good indication of how the Group has created wealth for stakeholders.